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Hard Sell Websites Turn Away Prospects
Posted on July 21st, 2010 No commentswhen you place an animated assistant or other prompt at your website to push someone towards a sale, you risk turning away prospects. imagine you’re at a store. salesperson asks “can i help you?” — and you say “i’m just looking” and move on. pop-ups informing prospects that you know they’re “just browsing” but that you’re “also available to help” demean customers and sell too hard. trust your product. communicate confidence — not fear of inadequacy. customers won through hard sell are rarely as loyal and certain of their purchases as those allowed to buy on their own.
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